Frequently Asked Questions

Frequently asked questions about our products and other
related questions. Specific question? Contact us here

Our mobile app is available on both the Apple app store & Google play store.

Click to download for Apple.

Click to download for Android.

Umiigo is completely free to download and access for everyone. We only charge for transportation services provided by Umiigo or a 3rd party operator.

If the scooter wont unlock after trying to scan the QR code it’s most likely due to:

1: Battery has under 10% capacity.

2: Software or hardware issue with the scooter.

(If a scooter doesn’t unlock please report it to support)

Umiigo scooter prices varies from city to city, but usually ranges from:

€1 To initiate ride

€0.3 Per minute

Prices in your city is always listed within the “Payment method” section of our app.

We are always trying to expand our portfolio of quality partners. If you’d like to hear more about partnering with us contact: hello@umiigo.com.

We offer several profiling plans catered to your business. Initial partnership with Umiigo is free and commission based. You can cancel anytime.

Still Have Questions?